Good value for profi artists seeking quality at a more accessible price. Free shipping over 140€ & Bundle deals. Shipping only to Germany.

Shipping Info

Minimum order value is 65 €. Orders over 140 € are eligible for free shipping.

The order might be shipped from various suppliers. It might take from 3 - 14 days.

Bundle offers

Get More, Save More!

Buy 6-10 tubes and get 5% off

Buy 11-14 tubes and get 10% off

Buy 15+tubes and get 15% off

Does not apply to sets

Satisfied or refunded

Unused products can be returned free of charge within two weeks of delivery. Unless it is a custom made stretched canvas or custom made brush.

Shipping

Do you ship overseas?

No. All shipping goes only to Germany for now.

How much is the shipping fee?

It is usually 3,99 EUR per supplier.

For now there is only 1 supplier. In theory you can order only 1 tube 60ml of paint and you will pay 3,99 EUR shipping fee for that 1 tube or you can order 20 tubes and still pay only 3,99 EUR unless it is over 140€ then the shipping is free.

How long will it take to get my order?

It can take between 3 - 14 days.

Once your order is shipped from the warehouse you will receive an email with your tracking number.

Don´t forget to check your Spam or Promotional folder!

What shipping carriers do you use?

Only PPL for now.

Will I receive only one package?

The delivery of your order depends on the suppliers and items selected; ordering three items from three different suppliers may result in receiving three separate packages.

Will I know which supplier I have ordered from?

Due to Shopify's system limitations, you will be informed of the brand you've ordered but not the specific supplier, as a single supplier may handle multiple brands without covering all items from a particular brand.

Anyway that´s question for future as for now there is only 1 supplier

How can I determine the number of suppliers fulfilling my order?

Unfortunately, due to Shopify's system limitations, you will only be able to determine the number of suppliers fulfilling your order at checkout, based on the shipping fees displayed.

Product

Can I return my product?

Unused products can be returned free of charge within two weeks of delivery. Unless it is a custom made stretched canvas.

In your customer portal you will be able to generate a return label for free and the return is also free of charge.

Upon receiving the item, the customer will receive store credit.

More detailed info in the Return policy.

Why do some colors cost more than others?

The pricing of art supplies, particularly paints, is influenced by several factors:

High-quality pigments, especially those that are rare or require complex processing, can significantly increase the cost of paints.

Manufacturing paints with specific properties, such as lightfastness or unique textures, involves more intricate processes and higher-quality materials, contributing to higher prices.

In the European Union, art supplies must adhere to strict safety and environmental regulations. Compliance with these standards can increase production costs, which may be reflected in the product price.

Are your art materials safe to use, and do they contain any toxic substances?

Safety varies depending on the type of art material:

Some paints contain pigments or solvents that can be harmful if ingested or improperly used.

Other

Any question?

You can contact us through our contact page! We will be happy to assist you.

UMTON Medium I slow-drying

Description

UMTON Medium I slow-drying

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